Dynamics Mobile comes with a ready IoT solitions (a.k.a. IoT apps) allowing the organization to start quickly using the platform.

Dynamics Mobile also contains a cross-platform mobile development environment, which allows quick customization of the existing apps or developmnet of new apps. Dynamics Mobile is cross-platform, which means that the same mobile app may be used across the mobile operating systems. All changes and customizations may also be used on all of the supproted platforms.

Delivery on demand

The solution

The solution is suitable for distribution and logistics organizations, where the organization performs deliveries to well known clients.

The organization may deploy IoT-based hardware buttons at the clients premises.

The client may push the button, whenever they need a new delivery.

The button push will send a new event to the organization ERP, which might create new Quote, Order or other document inside the ERP and trigger the delivery business process. The client and the organization team will receive notification via e-mail.

Integration

solution can be easily integrated to Microsoft Dynamics AX and Microsoft Dynamics NAV using our ready-made ERP Add-ons for Microsoft Dynamics
It can be integrated to any other backend system by using Dynamics Mobile REST API

Contact us to learn more via sales@dynamicsmobile.com

Last Updated: Dec 1, 2015

We provide public releases of our products once a year or more and commit to 12 months support for all public releases. We also provide releases to support the new versions of Microsoft Dynamics NAV and Microsoft Dynamics AX within 12 months after a new version of the ERP is released.

We envision the support as a major component of our effort to provide our customers with mission critical software solutions. We provide support services to customers in order to guarantee their business continuity. Our customer shall report issues or other cases, which requires support. The reporting is performed by authorized personnel from the Customer’s side via the standard support channels described below.

The support is provided in order to:

  • Solve current problems reported by authorized representatives of the Customer on occasion and in connection with Dynamics Mobile
  • Diagnose problems in connection with the standard system functionality
  • Diagnose problems in connection with the functionality customized by Dynamics Mobile team
  • Analyze and eliminate of any “defect” – a mistake in the program code of functionality, whcih affects the Client’s operations

The support services are only provided in response to a support request submitted by authorized personnel from the Customer’s side via any of the support channels:

  • -e-mail: support@dynamcsmobile.com
  • -phone: 00359 2 817 33 63

We provide different response times to support requests based on the request priority as follows:

Priority Reaction time Description
Critical to 2 hour Causes business process block.
Medium up to 8 hours Affects the business process as there are no work around actions.
Low up to 2 business days Low impact issues and requests, which does not affect the system.