Dynamics Mobile provides built-in development environment for cross-platform mobile apps.

The mobile apps are created by using javascript, HTML5 and several well-known libraries like:

  • jQuery (http://jquery.com)
  • KnockoutJs (http://knockoutjs.com)

It means that the developer needs to be familiar with the web technologies used so much these days and with the upper mentioned set of libraries from the public domain.

The mobile apps created with Dynamics Mobile run on multiple mobile platforms.

Dynamics Mobile provides additional custom set of APIs on top of javascript to ease the development and to give access of the developer to various device-specific resources like vibration, off-line (on-device) storage,printing to mobile printers, camera and others.

The Dynamics Mobile (JS) API provides wide set of features like:

  • Code once, run everywhere approach to support multiple device platforms
  • Embedded and automatically provisioned on-device relational database (SqLite)
  • Simple Object-Relational-Mapping layer for easier data access
  • Raw local (on-device) SQL data access
  • Automatic bi-directional data synchronization between the devices and the connected ERP
  • User interface navigation and composition framework with visual designers
  • MVVM User Interface pattern
  • User Interface Data-Binding based on Knockout Js
  • Optional runtime HTML5 programming composition of UIs
  • Structured programming model based on the javascript syntax
  • Usage of third party javascript libraries

Last Updated: Dec 1, 2015

We provide public releases of our products once a year or more and commit to 12 months support for all public releases. We also provide releases to support the new versions of Microsoft Dynamics NAV and Microsoft Dynamics AX within 12 months after a new version of the ERP is released.

We envision the support as a major component of our effort to provide our customers with mission critical software solutions. We provide support services to customers in order to guarantee their business continuity. Our customer shall report issues or other cases, which requires support. The reporting is performed by authorized personnel from the Customer’s side via the standard support channels described below.

The support is provided in order to:

  • Solve current problems reported by authorized representatives of the Customer on occasion and in connection with Dynamics Mobile
  • Diagnose problems in connection with the standard system functionality
  • Diagnose problems in connection with the functionality customized by Dynamics Mobile team
  • Analyze and eliminate of any “defect” – a mistake in the program code of functionality, whcih affects the Client’s operations

The support services are only provided in response to a support request submitted by authorized personnel from the Customer’s side via any of the support channels:

  • -e-mail: support@dynamcsmobile.com
  • -phone: 00359 2 817 33 63

We provide different response times to support requests based on the request priority as follows:

Priority Reaction time Description
Critical to 2 hour Causes business process block.
Medium up to 8 hours Affects the business process as there are no work around actions.
Low up to 2 business days Low impact issues and requests, which does not affect the system.