Chat with us, powered by LiveChat

Contact us

Please send e-mail to sales@dynamicsmobile.com to obtain Dynamics Mobile account. It requires partner agreement signature and training of your team.

Read the documentation

Read this documentation to get familiar with the Dynamics Mobile concepts and APIs

Deploy the software and configure your playground

You will receive access to the partner area and be able to download the software.
It will allow you to download the Dynamics Mobile Services installation package as well as the Dynamics Mobile Add-on for the respective ERP.
You may use it to deploy the solution on-premises and optionally link it with the Dynamics Mobile Cloud for more features.

Start with ready-made mobile app or create your own brand new mobile app from scratch

You may change the existing mobile apps or create new ones by using combination of HTML5/Javascript and ERP-specific APIs
You may code, run,test, debug in the browser your mobile app. You may then easily publish it on your mobile device and test it.
Once the app is ready it may be easily transfered to another Dynamics Mobile instance for production use.

Last Updated: Dec 1, 2015

We provide public releases of our products once a year or more and commit to 12 months support for all public releases. We also provide releases to support the new versions of Microsoft Dynamics NAV and Microsoft Dynamics AX within 12 months after a new version of the ERP is released.

We envision the support as a major component of our effort to provide our customers with mission critical software solutions. We provide support services to customers in order to guarantee their business continuity. Our customer shall report issues or other cases, which requires support. The reporting is performed by authorized personnel from the Customer’s side via the standard support channels described below.

The support is provided in order to:

  • Solve current problems reported by authorized representatives of the Customer on occasion and in connection with Dynamics Mobile
  • Diagnose problems in connection with the standard system functionality
  • Diagnose problems in connection with the functionality customized by Dynamics Mobile team
  • Analyze and eliminate of any “defect” – a mistake in the program code of functionality, whcih affects the Client’s operations

The support services are only provided in response to a support request submitted by authorized personnel from the Customer’s side via any of the support channels:

  • -e-mail: support@dynamcsmobile.com
  • -phone: 00359 2 817 33 63

We provide different response times to support requests based on the request priority as follows:

Priority Reaction time Description
Critical to 2 hour Causes business process block.
Medium up to 8 hours Affects the business process as there are no work around actions.
Low up to 2 business days Low impact issues and requests, which does not affect the system.