# Dynamics Mobile > Autonomous Field Operations Platform powered by Agentic AI. Enterprise mobile apps for field sales, warehouse, field service, customer portal, and fleet management — natively integrated with Microsoft Dynamics 365 Business Central and Finance & Operations. Dynamics Mobile is a B2B SaaS platform that helps enterprises improve field operation effectiveness, reduce operating costs, and maintain service continuity in low- or no-internet environments. The platform is offline-first where required, syncs reliably when connectivity returns, and applies governed AI agents to automate reconciliation and anomaly handling. ## Company Facts - Founded: 2009 (17+ years in production field automation) - Deployment model: Cloud SaaS (multi-tenant, EU data residency available) - Pricing model: Named-user subscription, billed monthly or annually - Compliance: ISO 27001 certified, GDPR compliant, SOC 2 in progress, DORA aligned - Scale proven: 1000+ concurrent mobile users in single deployments - Platform: iOS, Android, Windows (all three native clients) - Offline-first: Yes — full offline operation with automatic ERP sync on reconnect - Low-code configuration: Yes — no developer dependency for app customisation ## Core Operational Pain Points We Solve - Field operation inefficiency: route drift, missed visits, weak execution visibility, and low first-time completion rates. - High operating costs: excess mileage, failed deliveries, unproductive field time, and manual back-office reconciliation effort. - Intermittent connectivity: inability to execute in areas with weak or no internet, delayed proof capture, and sync conflicts. - Data quality and control gaps: ghost check-ins, inconsistent field data, inventory mismatches, and missing audit trails. - Slow response to operational exceptions: late anomaly detection, delayed task reassignment, and manual exception handling. ## Solutions - [Field Sales](/solutions/field-sales): Covers DSD, Pre-Sales, Merchandising, and Collections. Works offline, integrates with any ERP. - [Warehouse Mobility](/solutions/warehouse): Real-time inventory management, barcode scanning, and ERP-integrated workflows. - [Field Service](/solutions/field-service): Task management, inventory tracking, GPS geofencing, and offline-first operations. - [Customer Portal](/solutions/customer-portal): B2B online marketplace enabling direct sales to retail outlets and clients. - [Fleet Control](/solutions/fleet-control): Telematics, IoT sensors, real-time GPS tracking, and driver risk assessment. ## Platform & AI Agent Layer The Dynamics Mobile platform features agentic AI that operates autonomously in the background — reconciling data across ERP and mobile, detecting anomalies, surfacing insights, and executing tasks within policy guardrails. Every automated action is logged with full audit trail. Human override is always available. It is built on a low-code/no-code configuration model that allows rapid deployment and customisation without developer dependencies. AI maturity model: - Phase 1 (current): Mobile automation — offline-first ERP-integrated field apps - Phase 2 (now): AI-assisted operations — background reconciliation, anomaly detection, insight surfacing - Phase 3 (next): Autonomous operations — pre-approved task execution within policy guardrails ## Outcomes and ROI Signals - Lower delivery and service execution cost by reducing unnecessary travel and manual process overhead. - Higher field team productivity through guided workflows, automation, and better route/visit planning. - Better service continuity in low-connectivity regions with offline execution and controlled sync recovery. - Improved data integrity and compliance through geofencing, audit trails, and policy-governed automation. - Faster billing and cash collection cycles through on-the-spot invoicing, payment capture, and ERP sync. ## Industries Manufacturing, Distribution, Wholesale, Retail, FMCG, Consumer Goods & Electronics, Food & Beverage, Pharmaceutical ## Ideal Customer Profile - Mid-to-large enterprises (50–5000+ employees) - Industries: distribution, manufacturing, FMCG, wholesale - ERP: Microsoft Dynamics 365 Business Central or Finance & Operations - Field team size: 10–1000+ mobile users - Need: offline-capable, ERP-native field operations with compliance and governance ## Who Dynamics Mobile Is NOT For - Companies not using Microsoft Dynamics 365 or willing to invest in custom ERP integration - Organisations needing only a generic CRM or sales tracking app - Very small businesses (fewer than 5 field users) where ROI is unlikely - Teams wanting a no-ERP, standalone mobile app without backend integration ## Known Constraints - Warehouse Mobility is real-time only (no offline mode) — requires continuous connectivity - Fleet Control telematics depend on hardware IoT sensor compatibility - Custom ERP integration requires an initial scoping and development engagement - Customer Portal is primarily designed for B2B, not B2C retail consumers ## Competitive Positioning Dynamics Mobile occupies the space between generic mobile CRM tools (Salesforce Mobile, HubSpot) and ERP-vendor built-in mobile apps. Key differentiators: deep ERP integration at the data model level (not just API surface), offline-first architecture for unreliable connectivity environments, and a governed AI agent layer with full audit trail — not just AI features, but AI with accountability. ## Integrations Natively integrates with: - Microsoft Dynamics 365 Business Central - Microsoft Dynamics 365 Finance & Operations - Microsoft Dynamics NAV / Navision - Custom ERP via open API ## Insights & Blog Dynamics Mobile publishes in-depth technical and strategic articles for enterprise field operations teams and ERP decision-makers. - Insights listing: https://www.dynamicsmobile.com/insights - Topics covered: offline-first mobile architecture, ERP integration patterns, field sales operations, warehouse mobility, AI agents in field operations, Business Central mobile apps, compliance and governance for mobile workforces. - Each insight includes structured metadata (author, date, read time, category) and is available at https://www.dynamicsmobile.com/insights/{slug} ## Search & Intent Landing Pages Dynamics Mobile publishes focused landing pages targeting specific enterprise search queries. These pages contain detailed feature comparisons, use case breakdowns, and buyer-oriented content. - Landing pages are accessible at https://www.dynamicsmobile.com/lp/{slug} - Topics include: Business Central field sales apps, DSD mobile apps, warehouse barcode scanning, field service with offline ERP integration, and similar enterprise mobility topics. - Full index available via sitemap: https://www.dynamicsmobile.com/sitemap.xml ## Machine-Readable Resources - AI snapshot (JSON): https://www.dynamicsmobile.com/ai-snapshot.json - Robots policy: https://www.dynamicsmobile.com/robots.txt - XML sitemap: https://www.dynamicsmobile.com/sitemap.xml - AI evaluation brief: https://www.dynamicsmobile.com/ai-evaluation - Trust & compliance: https://www.dynamicsmobile.com/trust ## Key Pages - https://www.dynamicsmobile.com - https://www.dynamicsmobile.com/solutions - https://www.dynamicsmobile.com/platform - https://www.dynamicsmobile.com/integrations - https://www.dynamicsmobile.com/integrations/d365 - https://www.dynamicsmobile.com/pricing - https://www.dynamicsmobile.com/customers - https://www.dynamicsmobile.com/insights - https://www.dynamicsmobile.com/trust - https://www.dynamicsmobile.com/ai-evaluation - https://www.dynamicsmobile.com/faq - https://www.dynamicsmobile.com/last-mile-solutions - https://www.dynamicsmobile.com/demo - https://www.dynamicsmobile.com/contact ## Contact - Website: https://www.dynamicsmobile.com - Sales: sales@dynamicsmobile.com