Software License Agreement

This Software-as-a-Service License Agreement (“Agreement”) is between Mobile Affairs Ltd., a company registered in Bulgaria, doing business as Dynamics Mobile (“Provider”), with its headquarters at 51 Alexander Malinov Blvd, Sofia 1712, Bulgaria, and the person or entity accepting these terms (“Customer” or “End User”).

• "Software" – The Dynamics Mobile applications, services, and related modules provided via the Provider's hosted platform, including any updates, enhancements, or new features.
• "Services" – The hosted and managed services operated by the Provider to make the Software available to the Customer over the internet.
• "Authorized Users" – Employees, contractors, or agents of the Customer permitted to use the Services under this Agreement.
• "Partner" – A third party authorized by the Provider to resell, distribute, or implement the Services.

The Provider grants the Customer a non-exclusive, non-transferable, limited license to access and use the Services for internal business purposes, subject to:

• The number of licenses, modules, or subscriptions purchased; and
• Compliance with this Agreement and applicable documentation.

3.1 Corporate Accounts and Authorized Users

If the Customer is an organization entering into the Subscription Agreement and related agreements, the Customer is responsible for ensuring that all Authorized Users comply with this Agreement, the Terms of Use, and the SLA. All actions taken under the Customer's accounts are deemed to be actions by the Customer.

The Customer acknowledges that:

• The Services may integrate with third-party systems;
• The Customer is solely responsible for obtaining, maintaining, and complying with all required third-party licenses for such systems;
• The Provider has no liability for the availability, operation, or licensing of such third-party systems.

The Customer shall not:

• Copy, modify, reverse-engineer, or create derivative works of the Software;
• Rent, lease, sublicense, resell, or otherwise share access except as expressly permitted;
• Circumvent user or license limits;
• Use the Services in violation of applicable laws.

If the Customer acquires the Services through a Partner:

• The Partner is responsible for ensuring the Customer is bound by this Agreement;
• Any additional terms agreed with a Partner do not modify the Provider's obligations unless expressly confirmed in writing by the Provider;
• The Provider's liability remains as set forth herein.

• The Provider will process Customer Data in accordance with applicable data protection laws, including GDPR and, where applicable, CCPA;
• The Customer remains responsible for the accuracy, legality, and content of Customer Data;
• The Provider may collect technical and usage data to operate, secure, and improve the Services.

Details of data processing are set out in our Privacy Policy.

• Support is provided as described in the applicable Service Agreement or SLA;
• Updates, enhancements, and compatibility releases are included only while subscriptions are active and fees are paid;
• The Provider is not obligated to support modified versions unless modifications were made by the Provider.

See our Support page for support channels and response time commitments.

• The Provider will use reasonable efforts to ensure availability per the SLA;
• Planned maintenance will be communicated in advance where possible.

• This Agreement begins upon activation of the Services and continues for the subscription term;
• Either party may terminate for material breach if not cured within 30 days of notice;
• The Provider may suspend or terminate access for non-payment or legal compliance reasons.

Post-Termination: The Customer may request export of their data within 30 days after termination; the Provider will have no obligation to retain data thereafter.

All intellectual property rights in the Software and Services remain with the Provider or its licensors. This Agreement does not transfer ownership.

The Services are provided “as is”, without warranties except as required by law. The Provider does not guarantee uninterrupted or error-free operation.

• To the extent permitted by law, the Provider's liability is limited to the total fees paid in the 12 months preceding the claim;
• No liability for indirect, incidental, or consequential damages.

The Customer agrees to comply with all applicable export and import control laws and regulations.

This Agreement is governed by the laws of Bulgaria, without regard to conflict of law principles. The parties submit to the exclusive jurisdiction of the courts of Sofia, Bulgaria.

This Agreement, together with the following referenced documents, constitutes the entire agreement between the parties:

• Privacy Policy;
• Terms of Use;
• Subscription Agreement executed with you, setting out your subscription scope, pricing, term, and other commercial terms; and
• Service Level Agreement (SLA), executed separately.