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About the product
The app assists mobile agents in collecting data by the means of handy surveys preloaded on their mobile devices.
- Back-end (office) and mobile-site functionalities
For people in the office (Supervisors) who administer users, plan routes, define campaigns, create questionnaires, visualize reports and follow-up on mobile agents’ activities in real-time.
For Mobile agents who follow the routes and carry-out the merchandising activities assigned to them by Supervisors.
- A standalone solution
Dynamics Mobile Merchandise is a standalone solution with own database and back-end system.
- A cross-platform mobile application
Runs on Apple (iOS), Android and Windows 10 devices.
- Complete Off-line mode
The synchronization technology allows Dynamics Mobile Merchandise to store and consume business data locally on the device, so the app runs in a complete off-line mode.
- Route management
Supervisors plan routes per specific period and assign them to specific mobile agent. Once done, Dynamics Mobile applies automatic route optimization so activities can be completed in a faster way. Estimated distance and ETA (estimate-time-of-arrival) per visit are provided as well.
- Territorial management
Define areas (geographical coordinates) on the world map in which mobile agents of a specific office/division can perform assigned activities. Setup geofencing notifications in case a mobile agent deviates out of the predefined territory.
- Questionnaire data types
Dynamics Mobile supports a variety of data types that can help Supervisors create extensive questionnaires: Integer, Fractional, Date, Time, Single selection, Multiple selection, Text, Picture, etc.
- Customer data
Mobile agents may see customer number, title, address, and more.
- Geo-fencing enabled
The app monitors if mobile agents are physically located near the planned site/customer and automatically tracks their actual physical location for the visit performed.
- Live fleet monitoring
Mobile agent location may be observed by Supervisors in real time on the world map.
- Heat maps
Various heat map reports are available, showing the places in the world where most of the merchandising activities take place.
- Fleet route compliance analytics
The system automatically registers and analyzes the planned customer visits of the fleet and measures their compliance with the plan.
- End-of-day reports
Both Supervisors and Mobile agents may run end-of-the-day reports anytime and see current progress.