Automating Van Sales Route Planning with Dynamics 365: A Practical Guide
Streamline van sales operations, reduce costs, and boost productivity by automating route planning with Dynamics 365 and integrated mobile technology.
The only DSD solution built natively on Microsoft Dynamics 365 Business Central — from van loading to proof of delivery, fully offline.
Direct Store Delivery (DSD) is the process of delivering products directly from a manufacturer or distributor to a retail store, bypassing the traditional distribution center. For companies running Dynamics 365 Business Central, managing DSD operations requires a mobile solution that bridges the gap between your ERP and your field teams.
Dynamics Mobile's DSD software for Business Central is purpose-built for this challenge. It extends Business Central into the hands of your delivery drivers and sales reps, giving them everything they need to execute a full DSD route — from van loading to final proof of delivery — without needing a constant internet connection.
Route Planning & Load Management: Pre-load van inventory from Business Central, confirm loads on mobile, and resolve discrepancies before the route begins.
Order Capture at the Point of Sale: Sales reps can take orders, check stock availability, apply customer pricing, and create invoices on the spot.
Direct Store Delivery Execution: Deliver pre-sold orders, capture delivery confirmations, and handle partial deliveries or returns in real time.
Proof of Delivery (POD): Capture digital signatures, photos, and GPS timestamps at the point of delivery. All POD data syncs back to Business Central automatically.
Van Sales & Route Accounting: End-of-day cash reconciliation, route settlements, and return-to-warehouse workflows — all managed within the mobile app.
Offline-First Reliability: Entire DSD workflow functions without connectivity. Data syncs automatically when the device reconnects.
Standard Business Central does not natively support DSD workflows. The ERP is designed for back-office operations — not for the speed and mobility demands of a DSD route. Delivery drivers need a simple, fast mobile interface. Sales reps need real-time pricing and inventory. Route managers need live visibility into what's happening on the road.
Without a purpose-built DSD solution, companies rely on paper-based processes, disconnected spreadsheets, or costly custom development. Dynamics Mobile eliminates this gap by extending Business Central's data and logic directly to field execution — with no middleware, no separate database, and no manual reconciliation.
Dynamics Mobile's DSD software is deployed across some of the most demanding distribution verticals:
Beverage Distribution: Manage keg deposits, empties returns, and mixed pallet deliveries with Business Central integration.
Food & FMCG: Handle short shelf-life products, variable weights, and high-frequency delivery routes with speed and accuracy.
Pharma Distribution: Maintain compliance with batch tracking, serialization, and delivery verification requirements — all logged in Business Central.
CPG Route Sales: Support presales and van sales models simultaneously, with full inventory visibility across all routes.
Dynamics Mobile connects natively to Business Central via standard APIs and a certified AppSource extension — no third-party connectors or ETL pipelines required. All master data (customers, items, pricing, routes) flows from Business Central to the mobile app. All field transactions (orders, deliveries, PODs, returns) sync back in real time or on reconnect.
The result is a single source of truth for your distribution operations — from warehouse to shelf.
What is DSD software for Business Central?
DSD software for Business Central is a mobile application that extends Dynamics 365 Business Central into the hands of delivery drivers and route sales reps. It enables direct store delivery operations — route management, van inventory, order capture, proof of delivery — fully integrated with the ERP and functional offline.
Does Dynamics Mobile support proof of delivery for Business Central?
Yes. Dynamics Mobile captures digital signatures, photos, GPS coordinates, and timestamps at the point of delivery. All proof of delivery data syncs back to Business Central automatically, creating an auditable delivery record.
Can drivers use the DSD app without internet connectivity?
Yes. Dynamics Mobile is built offline-first. Drivers can execute their full DSD route — load confirmation, order capture, delivery, POD — without any internet connection. All data syncs automatically when connectivity is restored.
Is this solution available on Microsoft AppSource?
Yes. Dynamics Mobile is listed and certified on Microsoft AppSource for Dynamics 365 Business Central, ensuring compatibility, compliance, and a supported upgrade path.
What industries use DSD software with Business Central?
The most common industries are FMCG, beverage distribution, food distribution, pharma distribution, and CPG route sales. Any distributor running van sales or direct store delivery with Business Central as the ERP can benefit from a dedicated DSD mobile solution.
Streamline van sales operations, reduce costs, and boost productivity by automating route planning with Dynamics 365 and integrated mobile technology.
Unlock operational excellence for distributors, wholesalers, and logistics companies using Dynamics 365. A practical guide to transforming field operations.
Unlock efficiency and growth. This guide offers practical advice and real operational examples for distributors, wholesalers, and logistics companies using Business Central.
Unlock peak productivity for your Dynamics 365-powered field teams. This guide offers practical strategies for distributors, wholesalers, and logistics companies.
Unlock greater efficiency in your warehouse. This checklist offers practical advice for Dynamics 365 users to automate operations and boost productivity.
See how much time, fuel, and cost you're wasting with your current routing — in under 60 seconds.
Simulate a real delivery or field service day and see where cascade delays break your operation.
What's your true cost per delivery? Get an instant cost breakdown with benchmark comparison and what-if scenarios.
Purpose-built DSD software for Business Central that automates route sales, direct store delivery, van inventory, and proof of delivery — all connected to your ERP in real time.