Dynamics Mobile allows the developers to build custom standard mobile apps in cross-platform manner.

Dynamics Mobile Apps are actually a hybrid apps – e.g. contains native part and web-app part.

There is a single app called Dynamics Mobile for each of the supported mobile platforms. This native app may “host” inside web-apps developed with Dynamics Mobile Studio.

The native app is also called CORE.

Note that Dynamics Mobile apps are also called MODULES in the documentation further.

This approach allows the developers to create a mobile apps using one development environment and run the app on multiple mobile platforms.
Most of the time the developer will not need to know the specifics of targeted mobile platform, because the Dynamics Mobile Studio together with
the native CORE app take care of the deep technical details of the platform and makes the cross-platform development easier.

Dynamics Mobile App

The mobile app contain tasks – activities performed by the user. Every task contains several steps and navigation routes between them.
See the Mobile Apps Dev section.
The administrator of the system may upload/import mobile apps into hsi application area and then
and make them available for specific roles and users within this environment.

Dynamics Mobile App Development

If the developer wants to create a new app, he has to login to Dynamics Mobile Studio and create a new app. The developer may add
set of features to the app and publish the app to the devices connected with the environment with a single push for all of the supported mobile plaforms.

Last Updated: Dec 1, 2015

We provide public releases of our products once a year or more and commit to 12 months support for all public releases. We also provide releases to support the new versions of Microsoft Dynamics NAV and Microsoft Dynamics AX within 12 months after a new version of the ERP is released.

We envision the support as a major component of our effort to provide our customers with mission critical software solutions. We provide support services to customers in order to guarantee their business continuity. Our customer shall report issues or other cases, which requires support. The reporting is performed by authorized personnel from the Customer’s side via the standard support channels described below.

The support is provided in order to:

  • Solve current problems reported by authorized representatives of the Customer on occasion and in connection with Dynamics Mobile
  • Diagnose problems in connection with the standard system functionality
  • Diagnose problems in connection with the functionality customized by Dynamics Mobile team
  • Analyze and eliminate of any “defect” – a mistake in the program code of functionality, whcih affects the Client’s operations

The support services are only provided in response to a support request submitted by authorized personnel from the Customer’s side via any of the support channels:

  • -e-mail: support@dynamcsmobile.com
  • -phone: 00359 2 817 33 63

We provide different response times to support requests based on the request priority as follows:

Priority Reaction time Description
Critical to 2 hour Causes business process block.
Medium up to 8 hours Affects the business process as there are no work around actions.
Low up to 2 business days Low impact issues and requests, which does not affect the system.